Support & FAQ
How does Para work? ▼
Para is your personal AI tutor for every subject – from math and science to languages and history. Bring your own exercises, homework or exam topics, and the AI guides you through step-by-step explanations, practice, quizzes and flash cards, adapting to how you learn.
What features are included in the free version? ▼
The free version includes your first 10-minute tutoring session with full access to all features. You can bring your own questions from any subject, get step-by-step explanations, and experience the complete Para tutoring experience to see if it's right for you.
What does the full version subscription include? ▼
The full version gives you unlimited access to all features including unlimited tutoring sessions across all subjects, personalized study plans, exam preparation, flash cards and quizzes, homework help, practice problems, progress tracking, and priority support.
How accurate is the AI tutoring? ▼
Our AI tutor is highly accurate for most subjects, concepts and problem types. However, like all AI technology, it may occasionally make mistakes. We recommend double-checking important answers, especially for complex problems or advanced topics.
Can I bring my own homework and exercises? ▼
Absolutely! Para is designed to work with your own materials. You can bring homework assignments, textbook problems, practice exercises, or any questions you're struggling with, in any subject. The AI will adapt to your specific needs and learning pace.
How do I cancel my subscription? ▼
Subscriptions are managed through your device's app store (Apple App Store or Google Play Store). To cancel, go to your device settings, find "Subscriptions" or "Manage Subscriptions," and cancel your Para subscription there.
Is my data secure? ▼
Yes, we take data security seriously. Your personal data and homework materials are stored securely. We only collect the information necessary to provide our service and never sell your data to third parties. We are not storing full names or addresses of students. See our Privacy Policy for more details.
What subjects and grade levels does Para cover? ▼
Para covers a wide range of subjects from elementary school up to university level – including mathematics, physics, chemistry, biology, computer science, history, geography, economics, and languages such as English, German, French, Spanish and more. The AI adapts its explanations to your current level and learning needs.
Can Para help me prepare for an exam? ▼
Yes. Create an exam with its date and topics, and Para builds a personalized study plan that works backwards from your exam day. It schedules sessions mixing lessons, practice, quizzes and flash cards so you steadily cover everything and arrive exam-ready.
What are flash cards and quizzes? ▼
Para can turn any topic into flash cards and quizzes to help you memorize key facts, formulas and definitions and test yourself. They're available inside tutoring sessions and as part of your exam preparation and learning journey.
How do I contact support? ▼
You can contact our support team through the contact form on our website or directly through the app. We typically respond within 24 hours during business days.
Does Para work offline? ▼
Some basic features work offline, but for the best experience including AI tutoring, real-time problem solving, and comprehensive explanations, an internet connection is required.
Still need help?
If you couldn't find the answer to your question, feel free to contact our support team.
Contact Support